Privacy Policy

Information we collect

When you fill out our quote form, call us, or email us, we may collect the following information:

• Your name
• Phone number
• Email address
• Project details (scope, location, budget, timeline)

We do not collect sensitive personal information such as Social Security numbers, financial account details, or credit card information through our website.

How we use your information

We use the information you provide solely to:

• Respond to your quote request and answer questions about your project
• Schedule appointments and provide estimates
• Communicate with you during your project
• Follow up after project completion to ensure satisfaction

We do not use your information for marketing purposes without your explicit consent, and we do not send promotional emails or text messages unless you specifically request them.

Information sharing

We do not sell, rent, trade, or otherwise share your personal information with outside parties for any purpose. Your information stays within R&R Repair & Remodel and is only accessible to Brad Pleimann and crew members directly involved in your project.

In rare cases, we may share minimal project information with licensed plumbing or electrical subcontractors who work on your job, but only what is necessary to complete the work safely and to code.

Data security

We take reasonable precautions to protect your personal information. Quote requests submitted through our website are sent directly to Brad's email. We do not store your information in third-party CRM systems or databases unless you become an active customer.

Cookies and analytics

Our website may use basic analytics to understand how visitors find and use our site. This data is anonymized and does not identify you personally. We do not use tracking cookies for advertising purposes.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you

To exercise any of these rights, simply contact Brad directly using the information below.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised "last updated" date.